Privacy Policy

1. Introduction

Welcome to Hotel Natraj, Sirsa ("we", "us", "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or stay at our hotel.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, phone number, and any details you share with us via WhatsApp or phone.
• Booking Information: Check-in and check-out dates, number of guests, and any special requests.
• Technical Information: Browser type, device type, IP address, and pages visited on our website.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To confirm, manage and fulfil your room booking and related services.
• To communicate with you about your stay, enquiries and customer support.
• To improve our website, services and overall guest experience.
• To send you important updates, offers or notifications (only if you have opted in).
• To comply with applicable legal and regulatory obligations.

4. Sharing of Your Information

We do not sell, trade or rent your personal information to third parties. We may share limited information only with:

• Service providers who help us operate our hotel and website.
• Government authorities, when required by law or legal process.

5. Cookies & Analytics

Our website may use cookies and similar technologies to enhance your browsing experience and analyse traffic. You can control cookies through your browser settings at any time.

6. Data Security

We implement appropriate technical and organisational safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to access, update or request deletion of your personal information held by us. To exercise these rights, please contact us at +91 82782 00054.

8. Third-Party Links

Our website may contain links to third-party websites (such as Google Maps or social media). We are not responsible for the privacy practices of those websites.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us at:

Hotel Natraj, Sirsa
1st Floor, Sonalika Tractor Agency, Industrial Area,
Dabwali Road, Sirsa, Haryana 125055
Phone: +91 82782 00054
WhatsApp: Chat on WhatsApp